The attachment is not compatible or not supported by the iphone 7 mail app. unsupported files won’t be able to open because there is no place for them to load on your iphone in the first place. let’s say for instance the attached file type is a compressed archive (bin) which can only be read and used by cd-roms and java.. What kind of attachments are these? does your iphone have an app that can open/read the attachments? network connection to your email server or conditions in the email server infrastructure could also be a factor.. How to fix an iphone or ipad that won't download emails: check airplane mode and wi-fi. the most common cause for non-responsive email is because you haven't got a connection..
With those type of iphone applications, you can them to download iphone email attachments and also sync with itunes to transfer the email attachments to your computer as shown below. vlc, and oplayer also have the ability to download iphone attachments locally to your iphone without the need to jailbreak.. I've had the same problem with my iphone 5 running ios 7.1.1. just this morning, i received an email with a jpeg attachment. before upgrading to ios 7.1.1, normally this attachment would immediately download and i would be looking at the photo. now, the beach ball of doom simply rotates and never opens. it opens fine on my macbook pro.. In icloud mail, download an email attachment or, in some cases, open the attachment with another app on icloud.com. a message that contains an attachment has a paper clip icon to the right of the sender’s name in the message list..